Support
Last updated: 2026-05-01
The fastest way to get help with DealRaj is to email us. We're a small team and reply personally to every message.
General Support
Email: [email protected]
Response time: Within 1 business day for paid plans, within 3 business days for the Free tier.
Billing & Subscriptions
For invoices, refunds, plan changes, or payment failures: [email protected]
You can also self-serve via the Billing section in your dashboard:
- View invoices and payment history
- Update payment method
- Change plan tier (immediate prorated change)
- Cancel or pause subscription
Custom Domain & SSL
Trouble verifying a custom domain or provisioning SSL? Most issues are DNS-related. Verify your TXT record propagation with:
dig +short TXT _dealraj.yourdomain.comIf issues persist, email [email protected] with the exact domain and we'll diagnose.
Abuse Reports
Spam, fraud, or harmful content on a tenant site: [email protected]
DMCA copyright complaints: see DMCA Notice & Takedown Policy
Security
Responsibly disclose security issues to [email protected]. We respond within 48 hours.
Status & Incidents
[Operator: stand up status.dealraj.com (or use a service like UptimeRobot / Better Stack) and link here.]